Privacy Policy

1. Introduction

Joseign ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website joseign.com or use our services.

By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

When you interact with our services, we may collect the following personal information:

• Contact Information: Name, email address, phone number, company name
• Account Information: Username, password (encrypted), profile details
• Project Information: Details about your project requirements, business goals, design preferences
• Payment Information: Billing address, payment method details (processed securely through third-party payment processors)
• Communication Data: Messages, emails, feedback you send to us

2.2 Automatically Collected Information

When you visit our website, we automatically collect:

• Device Information: IP address, browser type, operating system, device identifiers
• Usage Data: Pages visited, time spent on pages, clicks, scroll depth, referral source
• Analytics Data: We use Google Analytics and Vercel Analytics to understand user behavior
• Cookies: Session cookies, preference cookies, analytics cookies

3. How We Use Your Information

We use your information for the following purposes:

• Service Delivery: To provide landing page development, UI/UX design, and MVP development services
• Communication: To respond to inquiries, send project updates, and provide customer support
• Billing: To process payments and maintain billing records
• Improvement: To improve our services, website functionality, and user experience
• Marketing: To send newsletters, promotional materials (with your consent)
• Legal Compliance: To comply with legal obligations and resolve disputes
• Security: To detect and prevent fraud, abuse, and security incidents

4. How We Share Your Information

We do not sell your personal information. We may share your information with:

• Service Providers: Payment processors (Stripe, PayPal), email services (Mailchimp), analytics providers (Google Analytics, Vercel)
• Business Transfers: In case of merger, acquisition, or asset sale, your information may be transferred
• Legal Requirements: When required by law, court order, or government regulations
• With Your Consent: When you explicitly authorize us to share your information

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• SSL/TLS encryption for data transmission
• Secure servers and databases
• Regular security audits and updates
• Access controls and authentication
• Employee training on data protection

However, no method of transmission over the internet is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal information we hold about you
• Correction: Request corrections to inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Portability: Request transfer of your data to another service provider
• Objection: Object to processing of your personal information
• Withdrawal of Consent: Withdraw consent for marketing communications at any time

To exercise these rights, contact us at hello@joseign.com.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience. You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.

Types of Cookies We Use:

• Essential Cookies: Required for basic website functionality
• Analytics Cookies: Track usage patterns and performance (Google Analytics, Vercel Analytics)
• Preference Cookies: Remember your settings and choices

8. Third-Party Services

Our website may contain links to third-party services:

• Cal.com (booking system)
• Google Analytics
• Vercel Analytics
• WhatsApp Business
• Social media platforms (LinkedIn, Instagram, X/Twitter)

These services have their own privacy policies. We are not responsible for their privacy practices.

9. Data Retention

We retain your personal information for as long as necessary to provide services and comply with legal obligations. When you request deletion, we will remove your data within 30 days, except where retention is required by law.

10. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we discover we have collected information from a child, we will delete it immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us: